The banking and financial services industry is characterised by enormously complex, globe-spanning financial technology systems. Quality assurance must be the beating heart of technology in this sector, not just to address risk, security and compliance, but also to ensure customer trust and satisfaction.

The challenge most firms are facing right now is adopting new ways of working, such as Agile methods and DevOps practices, while delivering quality at speed to remain competitive and meet their organisational and regulatory objectives. Changing ways of working while ensuring quality demands depth of experience and the ability to apply that at scale.