INTERVIEW GUIDE
Sponsored by
Symphony - The Ultimate CTRM Solution for Complex Commodity Trades
Symphony - The Ultimate CTRM Solution for Complex Commodity Trades
Participate in this video eMagazine, sponsored by Amphora
Symphony, Amphora’s Commodity Trading and Risk Management (CTRM) solution, has the deepest multi commodity functionality of any system and offers scenario modeling of the full lifecycle for the most complex of trades. It provides deal capture through settlement, straight-through processing, and real-time position as well as P&L management capabilities.
We will be interviewing senior leaders to reveal the benefits, Implementation, Support & Upgrades and ongoing support from Amphora. This exciting survey will explore experiences and opinions around each topic for the creation of a Video eMagazine, sponsored by Amphora, to be released later this year. Each participant will be kept informed on the progress.
Campaign complete.
Book your interview:
To enhance the Symphony eMagazine we plan to incorporate video clips into the digital publication, this means your interview will be held on Zoom. All video clips will be shared with you for your approval and if for any reason you would prefer not to be featured on video we can use an audio file, voice over or simply quote you. Please read the FAQs for more info.
Participation does not cost anything other than 30 minutes of your time. The interviews are held over Zoom or MS Teams. You can either book your interview slot directly here or email us letting us know your availability. If you would like to discuss your interview with TechPros.io or our sponsor Amphora before participating, please email interview@techpros.io and a number to call you on.
Interview Questions:
Before the interview, please select the questions from the list below that you would like to answer. Ideally selecting a minimum of 3 questions in sections 1 to 3.
Section 1 - Understanding the client
- In a few words please describe your organisation’s business and areas you specialise in.
- How long have you been a client of Amphora and how many users do you have?
- What commodities and geographies do you trade in?
- What in your view are the greatest risks and challenges of commodity trading that a CTRM helps you with?
- What are your organisation's high-level goals that you would want to achieve from a platform solution perspective?
- What challenges were you facing before you started working with Amphora, and how did they help you overcome those challenges?
Section 2 - Understanding the benefits of Symphony
- What are the benefits of Symphony?
- What are Amphora doing right?
- How does Symphony compare to other platforms?
- What made you choose Symphony over other vendors or solutions?
- What challenges does the platform address?
- How easy is it to add additional commodities to Symphony?
- How configurable are the applications to the users?
- Please describe the successful attributes of the Symphony platform solution that distinguishes it above other platforms?
- What advice can you offer to other Symphony users when configuring and customising the platform to provide the required functionality whilst maintaining simplicity and usability?
- Can you share any measurable results or metrics that demonstrate the impact of Amphora's work on your business?
- Can you share any specific examples of how Symphony has helped you to achieve your business goals?
- How has Symphony helped you to streamline your workflow?
- What features of Symphony do you find most useful and why?
- Has Symphony been able to provide you with customised solutions that meet your specific trading requirements?
Section 3 - Implementation, Support & Upgrades
- How long did your implementation take?
- How was the training program?
- What kind of customer service and support have you received from Amphora while using Symphony?
- How would you describe the communication and collaboration between your organisation and Amphora throughout the engagement?
- How do upgrades occur at Amphora? Cost? Frequency? As a client do you contribute to Symphony’s roadmap?
Section 4 - Closing thoughts
- What has been your overall experience in using Symphony, and what advice would you offer anyone considering the Symphony platform?
- Would you recommend Amphora to other businesses? If so, why?
- Is there anything else you would like to share about your experience working with Amphora?
Founded in 1997, Amphora is a leading global provider of software solutions designed and developed for companies in the field of commodity trading and risk management. Since our inception, our main goal has been to provide the trading community with the most robust, user-friendly, enterprise-wide software package available. Amphora continues to launch new products that address customers' needs and adjust to dynamic market demands.
To learn more contact us on +44 (0) 1273102810 or email info@techpros.io
