Market View: Building world-class telecom network operations
What’s the research about?
A few years ago, the forecast for telecom network growth was healthy, but we had no idea that a global pandemic was lurking around the corner. Nor the impact it was about to have on businesses around the world - serving as a catalyst for overnight and radical change.
The conclusions of the report Building world-class telecom network operations: Stories from telecom leaders tackling network resilience, field productivity and customer churn were:
- To stay ahead of the curve, telcos are focussing on greater collaboration, better communication, and a high level of integrity.
- Collaborative processes using technology as an enabler will create greater efficiency and better customer service.
- The field worker is key to taking care of the network assets and updating systems accordingly.
The questions will gather your views on some of the key topics and findings that came from the publication plus your opinion on the future outlook. Read the eBook below.
*Please note, these interviews are invitation only. Do not register for an interview if you have not received a written invitation from TechPros.io or our sponsor.*
TechPros.io facilitates industry learning for senior executives in business and technology roles.
We do this through the production of rich industry content, combining desk research with first hand experiences and opinions from dozens of pre-selected contributors who participate in 30-minute interviews.
Interviewees find the experience intellectually stimulating and are curious to find out how their peer group is tackling similar challenges.
Book your interview:
Participation does not cost anything other than 30 minutes of your time. The interviews are held over Zoom or MS Teams. If you would like to discuss your interview with TechPros.io or our sponsor IQGeo before participating, please email firstname.lastname@example.org with the theme you have been invited to interview for and a number to call you.
Background reading to set some context for the interview:
The publication will go live this year, and will be complemented by several articles in the trade press and a series of events.
See 2 example questions:
What, in your view, are the main threats to network resilience and where are the biggest opportunities for improving disaster response for network operation centres? Have you seen any promising emerging technology trends in the areas of network resilience and NOC disaster response?
Are you concerned about the ageing workforce in the industry? If so, why? And how can we preserve field tribal knowledge as experienced people retire?
To learn more contact us on 0207 754 3710 or email email@example.com