According to Deloitte, the investment & wealth management industry is going through a monumental digital shift. Before 2020, digitalisation had long been predicted, but both investors and firms were relatively slow to demand or implement change. 40% of clients now say digital access has greater importance in decision-making. And three-quarters of wealth firms believe that investors' primary engagement channel will be digital within two years. According to McKinsey, 50% of clients say their wealth manager should improve digital capabilities across the board. While keeping up is one thing, keeping up successfully is another. With 88% of digital transformations failing, the value and confidence in quality assurance of your investment should be the prevailing thought?

This research looks at how the sector is evolving through systems and process innovations across the front, middle and back office at an increasing pace. We uncover the strategies industry leaders are developing to address the changing needs and habits of the investor e.g. requirements to provide omnichannel access, integration of banking with wealth management services and personalised offerings, all whilst ensuring the best quality outcome of their investments, accelerated time to market and continuous improvements in order to increase business agility.

The research, sponsored by Assured Thought, will feature the views and insights from 12 industry leaders.

TechPros.io will be publishing a Market View Publication in June 2023.