Fill in the form and join this 75 min peer group session to discuss a common challenge on this subject. You will be matched with 3 to 4 peers and we will follow up to agree on a date for the event.
About this invitation-only event:
As technology advances and customer expectations shift in Banking and Financial Services, IT service operations leaders must adapt to ensure enhanced scalability, efficiency, and automation, whilst adopting new methodologies, promoting rapid deployment, and continuous delivery practices. Topics we will cover in this series which challenge will relate to will include:
- Impact of accelerating digital advancement and new technologies e.g. automation & AI
- Changing customer expectations and habits
- Customer success and experience
- Putting in place KPIs and SLAs to optimise IT Operations governance
- Data analytics to accelerate learning & resource utilisation
- Security, disaster recovery and business continuity
Don't miss this chance to be part of a dynamic discussion and feature in a follow on Podcast episode. Fill in the form to secure your spot in this thought-provoking session and gain valuable insights from your peers.
Register your interest below:
Moderator, Sponsor and Key Industry Leaders confirmed so far:
Director, Client Portfolio SOFTWIRE
Head of Online
Head of Transformation
Global Digital Director
Digital & Innovation
Associate Director of
FLUTTER ENTERTAINMENT PLC
Josh Scott Smith
Senior Product Designer
Senior Director, Innovation
& Market Development
Technology Director, Studios
Commercial, Strategy and Product Director
Head of Product,
VP, Product Innovation
Head of Product Analytics
- Product Initiatives
Digital Transformation Programme Director (UK)
SONY MUSIC ENTERTAINMENT
Director of Technical
WARNER MUSIC GROUP
8:00am Arrivals, introductions, coffee, cakes, networking
8:30am 1st Roundtable - Everyone will put forward and vote on a challenge and/or ideas relating to the theme. The challenge owner will then be questioned by the group.
9:15am Coffee / Break
9:30am 2nd Roundtable - Discuss solutions around the challenge discussed in the 1st session.
10:10am Spokesperson from each table will present the challenges and solutions discussed and further thoughts from the floor are given.
10:20am Final wrap up
- Meet other Banking Financial Services & Insurance professionals leading operations, service & infrastructure
- Vote on a challenge that will be chosen for the discussion
- Discuss the challenge at length
- Offer a solution(s) to the challenge being discussed
- Interview post event for Podcast episode covering the challenge and solutions
Who is invited?
Professionals leading service, infrastructure or operations for UK Banks, Financial Services and Insurance. You will receive a personal invitation from TechPros.io or Unifii. You will have a 15 min briefing call with our Event Director Tim Bond to explain the process and commitments. To arrange this call please email firstname.lastname@example.org.
How it works
You submit one challenge related to the topic (register here - max 80 characters). Once we have matched you with 3 - 4 other peers we reach out and agree a date and time that works for everyone. We also encourage you to join the TechPros.io Guild community.
TechPros.io will confirm your place at the event by calendar invitation.
On the day you will vote on which challenge will be selected for the discussion.
The event starts with the challenge owner explaining it in detail, followed by the others asking questions and then offering solutions.
A week after the event, we interview you on the contributions you gave at the event for the Podcast edit. We seek your approval for your contributions and once live we tag you in a LinkedIn post linked to the Podcast episode acknowledging your contribution.
Background reading to set some context for the event:
B2B Enterprise Sales and Marketing leaders
This is a peer group learn session and its critical participants are in similar roles. We reserve the right to decline registrations.
A structured and collaborative approach to analysing a current business problem, identifying solutions with the help of experts on the subject
Clarify the challenges your company currently faces, relating to the subject and business risks of maintaining the status quo
Identify and discuss a range of solutions to these problems, the implications of the changes to the business and the critical success factors relating to implementation
Following the event, receive a summary of the challenges identified, the solutions put forward and the critical success factors required
Why participate in a Challenge Forum?
Good, open networking discussion. A chance to hear different perspectives.
Mike Croucher | Head of Technology Strategy and Chief Architect at Travelport
Thought-provoking and very valuable to be able to discuss and bounce ideas off peers.
Gary Donnelly | CIO at Unipart Logistics
An excellent event for sharing the challenges and best practices in transforming network infrastructures by the leading technology experts.
Natasha Davydova | VP, CTO Financial Services, Head of Solutions Engineering UK & Ireland at Salesforce
A great way to discuss real challenges in a safe environment and get actionable advice and guidance from peers.
Mike Yorwerth | Group Chief Information Officer at Bunzl plc
Insights from a few industry leaders in the Accelerating Digital Innovation in Media and Entertainment eBook:
Data plays a huge part in decision making, whether it’s about what products to create, how to optimise our products, and how to win in the marketplace. We use a combination of data and research to inform decisions. It’s fundamental.
Head of Product, Digital Preschool, Entertainment One
The data drives the insight as to why our customers consume what they’re interested in, so that is key for us. It will be a vital part of our strategy across the coming years.
Chief Product and Customer Officer, Reach PLC
Everything is going to be much more personalised and targeted in the future. Discoverability is the biggest challenge of the OTT industry. The more services that come out, the more people don’t know what to watch. All of that will have to be very personalised based on data and that is why there’s definitely going to be the need to collect lots of it.
Product Director, Sports Businesses, Sony
This event is co-produced with:
Unifii is an independent, founder-led ServiceNow consultancy, focused on delivering genuine value to clients. Their team helps clients align their technology with strategic goals, and deliver the tools and processes needed to support transformational journeys. Unifii aims to inspire from the inside, guiding its home-grown talent into successful and tenacious ServiceNow experts, ready to pick up business challenges and turn them into successful outcomes.
TechPros.io is a leading global platform for senior business and technology professionals to connect and engage with industry peers.
We host and moderate C-level roundtable events and interview participants to produce useful thought leadership content that helps business and technology leaders navigate common challenges.
Register your interest: