Survey Poll Results
46
interviews
WITH EXECUTIVES
FROM CONSULTING FIRMS
WITH EXPERTISE IN
DELIVERING TRANSFORMATION PROJECTS
Q1. Is the current trading environment better or worse for your company when compared with the pre-pandemic market?
85%
said the current trading environment is BETTER
Q2. Besides a shift to virtual, have you changed your service methodology following the pandemic?
47% said YES
Q3. Are customers spending more on business transformation following the pandemic?
86% said YES
Q4. AGREE/DISAGREE: To deliver customer success business transformation, consultancies need to become experts in delivering services virtually
92% said they AGREE
Q5. AGREE/DISAGREE: To win new business, transformation consultancies must explore new ways to build relationships with buyers through delivering engaging and memorable virtual experiences