Survey Results

Our survey of over 20 HR leaders reveals a clear trend towards adaptability in HR strategies, with a significant majority reporting substantial changes in response to evolving work conditions.

1. HR adaptability

In the past year, have you felt the need to significantly adapt or overhaul your HR strategy due to changing work conditions?

Results:

Yes: 79%

No: 21%

Interpretation and conclusions:

  • Widespread change: A significant majority (79%) of HR leaders have had to adapt their strategies, indicating a period of substantial change in HR practices.
  • Rapid evolution: The high percentage of adaptations within a single year suggests an accelerated pace of change in the work environment.
  • Adaptability as a core competency: The data implies that flexibility and adaptability are becoming essential skills for HR professionals.
  • Diverse drivers of change: The need for adaptation likely stems from various factors including remote work, technological advancements and shifting employee expectations.
  • Resilience of existing strategies: The 21% who didn't need significant changes may indicate some organisations had already implemented flexible strategies or operate in less affected industries.

HR Strategy Adaptation Gauge

Analysis:

The overwhelming majority (79%) of HR leaders surveyed indicated that they had to significantly adapt or overhaul their HR strategy in the past year due to changing work conditions. This striking statistic underscores the rapid pace of change in the modern workplace and the need for HR departments to be agile and responsive.

Conclusion:

The data reveals that HR strategies are undergoing rapid and widespread changes. This trend aligns with the broader shifts in the business landscape, emphasising the need for adaptive HR solutions that can evolve with changing organisational needs. As the pace of change continues, HR leaders will need to prioritise agility and continuous adaptation in their strategies and tools.

2. Workforce dispersion

Does your organisation operate with a majority remote or dispersed workforce?

Results:

Yes: 75%

No: 21%

Both: 4%

Interpretation and conclusions:

  • Remote work dominance: The high percentage (75%) of remote or dispersed workforces indicates a fundamental change in operational models, moving away from traditional office-centric approaches.
  • Technology dependence: This shift underscores the critical role of technology in enabling remote work and the need for robust digital infrastructure in HR processes.
  • New HR challenges: The prevalence of remote work suggests HR departments are facing new challenges in areas such as employee engagement, performance management and maintaining company culture in a virtual environment.
  • Flexibility as a norm: The results indicate that workplace flexibility is becoming a standard expectation rather than an exception, potentially influencing recruitment and retention strategies.
  • Emerging hybrid models: The small percentage answering "Both" suggests some organisations are adopting hybrid models, combining remote and on-site work, which presents its own unique set of HR challenges.

Workforce Distribution Pie Chart

Analysis:

Three-quarters of the HR leaders surveyed reported that their organisations operate with a majority remote or dispersed workforce. This significant majority highlights a dramatic shift in work arrangements, likely accelerated by recent global events and technological advancements.

Conclusion:

The data strongly supports the need for HR solutions that can effectively manage and support remote and dispersed workforces. This trend validates the importance of flexible, cloud-based HR platforms that can accommodate diverse work arrangements. HR leaders must adapt their strategies and tools to effectively support, engage and manage employees in this new, largely remote work environment.

3. Jurisdictional challenges

How challenging do you find managing HR practices across multiple jurisdictions or regions?

Scale: 1 = Not Challenging, 5 = Extremely Challenging

Results:

5 = 31%

4 = 29%

3 = 29%

2 = 10%

1 = 1%

Interpretation and conclusions:

  • Global complexity: The high ratings indicate that managing HR across jurisdictions is a significant challenge, reflecting the complexities of global business operations.
  • Compliance concerns: The difficulty likely stems from the need to follow varied and sometimes conflicting regulations across different regions.
  • Cultural considerations: The challenges may also reflect the need to adapt HR practices to diverse cultural norms and expectations in different regions.
  • Resource intensiveness: The high level of difficulty suggests that managing multi-jurisdictional HR requires significant resources, expertise, and specialised tools.
  • Opportunity for innovation: The widespread challenge presents an opportunity for innovative HR solutions that can simplify and streamline cross-jurisdictional HR management.

Jurisdictional Challenge Bar

Analysis:

A significant majority (89%) of HR leaders rated the challenge of managing HR practices across multiple jurisdictions or regions as moderate to extreme (3-5 on the scale). This highlights the complexity and difficulty of navigating diverse legal, cultural, and regulatory environments in global or multi-regional organisations.

Conclusion:

The results strongly emphasise the need for sophisticated, adaptable HR solutions capable of navigating the complexities of multi-jurisdictional operations. HR leaders clearly need tools and strategies that can help them manage the intricacies of diverse legal and cultural environments effectively. The data underscores the importance of developing HR technologies with robust localisation capabilities, compliance tracking features, and the flexibility to adapt to diverse regional needs while maintaining a cohesive global HR strategy.

4. Employee expectations:

Have you noticed a shift in employee expectations regarding flexibility and adaptability in the workplace in the last two years?

Results:

Yes: 100%

No: 0%

Interpretation and conclusions:

  • Universal trend: The 100% affirmative response indicates that changing employee expectations is a universal trend across different industries and organisation types.
  • Flexibility as standard: Employees now view workplace flexibility not as a perk, but as a standard expectation, signalling a fundamental shift in work culture.
  • Personalised work arrangements: The trend suggests a move towards more personalised work setups that accommodate individual employee needs and preferences.
  • Adaptability imperative: Both employees and employers are expected to demonstrate increased adaptability in response to rapidly changing work environments.
  • Technology as enabler: The shift in expectations is likely facilitated by technological advancements that enable remote and flexible work arrangements.
0%

Expectation Shift Meter

Analysis:

The unanimity of the response is striking, with all HR leaders surveyed reporting a noticeable shift in employee expectations regarding workplace flexibility and adaptability over the past two years. This unanimous response underscores a significant and widespread change in the employer-employee dynamic.

Conclusion:

This data clearly demonstrates a paradigm shift in employee expectations, with implications for HR policies, workplace culture, and technological infrastructure. HR departments must adapt their strategies to meet these new expectations, balancing employee desires with organisational needs. This trend emphasises the importance of flexible, adaptable HR solutions that can support diverse and evolving work arrangements.

5. Importance of HCM adaptability

On a scale from 1 to 5, how important do you think it is for an HCM solution to be adaptive in the current business environment?

Scale: 1 = Not Important, 5 = Extremely Important

Results:

5 = 83%

4 = 15%

3 = 2%

2 = 0%

1 = 0%

Interpretation and conclusions:

  • Adaptability as critical: With 83% giving the highest rating, adaptability is clearly viewed as a crucial feature for HCM solutions in the current business environment.
  • Obsolescence of rigid systems: The absence of responses for lower ratings (1-2) suggests that inflexible, static systems are increasingly seen as inadequate for modern HR needs.
  • Recognition of constant change: The high importance placed on adaptability reflects HR leaders' awareness of the rapidly evolving business landscape.
  • Strategic importance of HR tech: The results indicate that HR technology is viewed not just as a tool, but as a strategic asset for organisational agility and success.
  • Future-proofing priority: The strong preference for adaptive solutions suggests HR leaders are prioritising systems that can evolve with future needs and challenges.

Adaptability Importance Pyramid

Analysis:

An overwhelming majority (98%) of HR leaders surveyed rated the importance of adaptive HCM solutions as either very important (4) or extremely important (5). This near-unanimous response underscores the critical nature of adaptability in modern HR technology solutions.

Conclusion:

The data overwhelmingly supports the critical importance of adaptive HCM solutions in today's business environment. This trend aligns with the broader shift towards agile business practices and the need for HR to be responsive to rapid changes. For HR technology providers, this underscores the importance of developing flexible, evolving platforms that can adapt to diverse and changing organisational needs. HR departments should prioritise the adoption of adaptive HCM solutions to ensure they remain effective and relevant in a dynamic business landscape.

Adaptive HR in a Dynamic World: Navigating Diversity, Jurisdiction, and the Modern Workforce

Share this page

Up Next →

Conclusion: Riding the wave of change in HR

Return to

Contents
Market Views